Strategy in building a Web Site (更詳細之內容請e-mail索取) e-Business in pharmaceutical industry (Presentation slides for POMC-"Pharma Outstanding Managers Club" on 22/02/2001 )
e-Business in Pharmaceutical Industry 1.Three mega trends are transforming pharmaceutical industry 2.Challenges & opportunities in pharmaceutical industry 4.Short term outlook of pharma marketers 5.Mid-term financial goals of pharma marketers 6.Connectivity throughout the Value Chain 7.Revolution in biogenetics - Gene & Genome therapy 8.Revolution in biogenetics - Exploiting the human genome 9.Identification & validation of Drugable targets 10.The drug innovation & approval Value Net 11.World economy evolves to Information economy 12.Definition of e-business & e-Commerce 15.World population on Internet 16.Internet population distribution by age 17.Type of information sought by US Internet users 18.Internet impact on rules of game 19.Lag behind other industry in e-Business 21.Examples of various e-initiatives 23.Digital revolution creates opportunities & threats to the entire 1.Three mega trends are transforming pharmaceutical industry
2.Challenges & Opportunities for pharmaceutical industry
4.Short term outlook of pharma marketers
5.Mid-term financial goals of pharma marketers
6.Connectivity throughout the Value Chain
7.Revolution in biogenetics - Gene & Genome therapy
8.Revolution in biogenetics - Exploiting the human genome
9.Identification & validation of Drugable targets
Develop multiple targets per family of genes / proteins
Utilize common mechanisms
Develop multiple candidates
10.The drug innovation & approval Value Net
11.World economy evolves to Information economy World Economy evolves through 3 major eras, and now resides in "Information age "
12.Definition of e-business & e-Commerce E-Business 電子商業 企業經由Internet ,引領客戶進行一種全然不同的商業模式, 並藉此來改善企業的整體效率。 目的:為了提昇服務品質、降低成本及開拓新的銷售管道。
E-Commerce 電子商務 Ø行銷 Ø銷售行為 Ø透過Internet 來進行商品與資訊的買賣與服務 E-Business = EC (E-Commerce )+ CRM (Customer Relationship Management ) + ERP ( Enterprise Resources Planning ) + SCM ( Supply Chain Management )
World Wide Web can provide :
15.World population on Internet
16.Internet population distribution by age (Taiwan)
(Source: SINA market survey in Jan 2000 )
17.Type of information sought by US Internet users
18.Internet impact on rules of game ØShifts in traditional balance of power – - Patient finally at the center of Health Care – - New set of influencers (e.g., broad-based portals, disease specific sites) – - New tools/vehicles to influence decision making (e-detailing, e-prescription) ØSubstantially increased market efficiency – - Sales/distribution (e.g., e-auctions) – - Manufacturing (e.g., e-supply chain, e-procurement) – - R&D (e.g., clinical trial management) ØIncreased connectivity of Health Care stakeholders, leading to : – - Improved efficiency (e.g., paperless transactions, electronic medical records) - Eased access to behavioral and outcomes data
19.Pharma lag behind other industry in e-Business
• Clear sponsorship & commitment from CEO •
Objectives
- Re-engineer company web site - Create e-company by rethinking value chain - Increase PC and net literacy company wide - Global project team to energize the above - Global consistency (local adaptations) • Organization - E-business council - - Project team - - Dedicated staffs - - Sub-project teams - - Drug Innovation, Finance, IS involved
21.Examples of various e-initiatives •Company.COM + Disease Programs: Patient and doctor information •Intranets: Common platform / site design for Intranet sites by brand / specific to countries •E-Clinical Trials: Execute clinical trials more efficiently •E- Patient / Physician Connectivity: Improve efficiency and effectiveness of interactions between physicians and patients •E-CRE (Customer Relationship Enhancement): Connect ETMS / call center / CRAs to achieve one view of the customer •E-Prescribing: Mobile hand-held devices to help physicians select appropriate drug treatment •E-Detailing: Link with physicians for selling interaction at time convenient for customer
23.Digital revolution creates opportunities & threats to the entire pharmaceutical Value Chain Research Purchasing of supplies : www.sciquest.com Virtual Communities : South West Oncology Group , www.healthgate.com , www.docguide.com , www.webmd.com , www.eortc.be Research Database Integration : www.netgenics.com R&D News : www.drugdiscoveryonline.com Development Enrollment : www.drkoop.com Data Tracking & Submission : www.phaseforeward.com , www.monster.com Manufacturing Procurement : www.chemdex.com , www.chemconnect.com Marketing Web integration of ETMS : www.eyeforpharma.com Interactive DTC : www.spotlighthealth.com , Search Allergy in Yahoo Physician Support System : www.vasona.com , www.ephysician.com , www.iprescribe.com , www.hon.ch Participation in disease treatment program : www.diabeteswell.com Medical information : National Library of Medicine , www.medscape.com , www.healthgate.com Sales ECRM in healthcare : www.softwatch.com , www.cyberdialogue.com ETMS : www.synavant.com , www.medicheck.com , ETMS Attitude Survey , www.datamailcorp.com , www.info-newt.com , www.dnai.com Sales Management Automation : www.ockhamtech.com Selling skills : www.salesdoctors.com , www.salesdoctor.com Distribution Direct to consumer distribution : www.drugstore.com , www.cvs.com Online prescription : www.planetrx.com e-Business solutions www.ebiztechnet.com , www.siebel.com , www.lawson.com , www.ibm.com
Trials Procurement Marketing mix (resource allocation) Segmentation Communication |
Need to plan even if penetration is just starting – competitive opportunities exist ! |
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